Privacy Policy
Last updated: June 1, 2025
1. Introduction
At BookSpace, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our service, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information:
- Name, email address, phone number, and other contact details
- Account login credentials
- Payment information (processed securely through our payment processors)
- Booking history and preferences
Non-Personal Information:
- Browser type and settings
- Device information (such as operating system)
- IP address
- Website usage data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Respond to customer service requests and support needs
- Personalize your experience and improve our service
- Send you marketing communications (with your consent)
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Space Providers: When you make a booking, we share necessary information with the provider of the space
- Service Providers: Third-party vendors who help us operate our business (payment processors, hosting services, etc.)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request that we correct inaccurate information
- Deletion: In certain circumstances, you can request that we delete your information
- Objection: You can object to the processing of your information
- Withdrawal of Consent: You can withdraw any consent you previously provided
To exercise these rights, please contact us at privacy@bookspace.com.
8. Children's Privacy
Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@bookspace.com.